We thank you for your support of the Solar Solutions shop, we value your business and would appreciate any feedback.
Solar Solutions have put together the following conditions so that you understand all of our online purchase policies before a transaction is made. These policies are provided to inform you and protect you from any conditions that may affect your purchase, please read all conditions carefully prior to your purchase. Once a transaction has been completed all of the following conditions apply as well as our Shipping and Returns policies.
Credit Card Security: This web shop receives transactions through PayPal, which is an online, safe and secure payment system that is used by many large online trading websites such as Ebay.
PayPal Information: Paypal is a safe and secure online payment system that you will be directed to each time you make a purchase from the Solar Solutions Shop. You will be required to fill in your details and become a registered member of PayPal and you will also be required to supply your credit card details. Each transaction will be processed with PayPal and then forwarded to us immediately.
Product Guarantee: If you are unhappy with any product that you have purchased from Solar Solutions please call our office to discuss the problem. We are willing to refund your payment (excluding delivery charges) once you have notified us of the problem and we have received the unopened product with a proof of purchase document.
Product Warranty : If any product you have purchased online from Solar Solutions fails within the supplied warranty period, please contact us at our office to discuss a replacement.
Damaged Goods: If you receive damaged goods due to shipping from Solar Solutions, contact us at our office within 3 days of receiving your order.
Overseas Export : Solar Solutions does not currently ship outside Australia. If you are seeking products outside Australia please contact our office to discuss possible future overseas export options
Contacting Us: If users have any questions or comments about any of these conditions, or anything to do with this website, please contact us.